From Direct Line News:
ShareBaltimore City’s failed website redesign isn’t just a digital misfire—it’s a poster child for government dysfunction, waste, and cronyism. After three years, three vendors, and nearly $4 million spent, the city still doesn’t have a functional BaltimoreCity.gov. But what it does have is a paper trail of political favoritism, poor oversight, and squandered taxpayer funds.
This project, intended to modernize the City’s website to be more user-friendly and compliant with accessibility standards, has instead spiraled into an embarrassing money pit. As detailed by The Baltimore Brew’s Mark Reutter in a July 17 exposé, the total cost is now pegged at $3.9 million—with no live website to show for it. Worse, the design currently in development is reportedly already outdated. Reutter’s reporting is based on city procurement documents, vendor contracts, and internal communications, which paint a picture of ballooning budgets and nonexistent results. Then came a Fox Baltimore investigation that added a troubling layer of political entanglements to the mess.
As Fox Baltimore reported on July 17, Baltimore’s IT department invited six companies to bid on the website redesign in 2021. Only two submitted proposals. One bid $300,000. The other—Fearless Solutions—came in at $1.2 million, four times higher. The city awarded the contract to the more expensive bidder. Fearless Solutions is owned by Delalai Dzirasa, a donor to Mayor Brandon Scott’s campaign and the husband of Baltimore’s then-Deputy Mayor, Dr. Letitia Dzirasa.
Mayor Scott defended the award: “This is a professional service contract. They went out and talked to multiple contractors and decided to go with Fearless.” What he failed to mention: this project never underwent a full competitive bid process. The city used a selective procurement approach, bypassing the broader competition that is usually required for projects of this scale.
The original contract was valued at $1.078 million. But five months in, Fearless asked for an additional $887,000. Then, seven months later, the city approved another $250,000, bringing the total payout to Fearless to over $2.2 million. Yet despite all that, there is still no functioning website. Inspector General Isabel Mercedes Cumming stated flatly: “There is no website at this time. In fact, the company we hired stopped working for the city a year ago yesterday.” (Read more.)


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